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SAIL
Healthcare practice

Engagement · Clinical operations

Twelve services.
One clinical operating system.

Manatee runs care from intake to outcome. A SAIL strike team helped build its AI-native clinical operating system: intake, eligibility, scheduling, care delivery, and outcome measurement on one platform, with AI where it removes the most manual work.

12 → 1 Legacy services consolidated
95% Test-coverage bar on every release
2-way Headless Healthie sync
Sector Healthcare
Partner Manatee
Engagement Continuous-delivery retainer
Status In production

What we built

Intake to outcome. On one platform.

One clinical operating system

Intake, eligibility, scheduling, care delivery, and outcome measurement on a single platform.

Incremental consolidation

A 12-service legacy architecture migrated to PostgreSQL step by step, while the product kept shipping.

External integrations

DirectTrust and payer integrations, with Healthie running headless and synced in both directions.

AI where it counts

AI-assisted identity resolution, scheduling, fax extraction, and a clinical copilot.

Provider intelligence

Provider discovery and matching, with deduplication and enrichment from NPI data.

Release discipline

Staging validation and a 95% test-coverage bar before anything reaches patients.

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